Customer Engagement Guide
Happy customers are worth their weight in gold!
While the internet is a fantastic way to communicate with your audience. It is also a way for you to hide behind your website. Putting a face to a name is one way to easily add that personal touch to your business.
When potential customers and clients see your face, you immediately become human to them. If you hide behind an icon then the feelings of trust and even customer loyalty can be damaged.
Coming across as a 'real person' can really make or break your business. You don't have to go all out and start relaying your personal life. You do want to add that personal touch to your business.
This can be done in various ways. As we mentioned just showing your face and creating an 'About' page on your website is really effective.
Here you can describe a few details on your past. You can explain how you got into your current business and even add your interests and passions.
Below are some of the information that you will immediately get:
- Connecting with Your Audience as a Real Person
- How Focused Are You on Your Current Customers
- Open Dialogs with Your Customers by Asking Questions
- Over Deliver As Often As Possible
- The Benefits of a Loyal Customer
- The Importance of Customer Service
- Turn angry customers into fans
- Understanding your audiences needs
- Using Your Customer Service System to Your Advantage
- Your Customers are People Too
- Submitted On:
- 21 Apr 2014
- File Size:
- 36.7 MB
- Personal Use Rights
- Product Terms
- Can be used for personal use
- Can be sold
- Can be packaged with other products
- Can modify/change the sales letter
- Can modify/change the main product
- Can modify/change the graphics and ecover
- Can be added into paid membership websites
- Can put your name on the sales letter
- Can be offered as a bonus
- Can be used to build a list
- Can print/publish offline
- Can be given away for free
- Can be added to free membership websites
- Can convey and sell Personal Use Rights
- Can convey and sell Resale Rights
- Can convey and sell Master Resale Rights
- Can convey and sell Private Label Rights